Privacy Policy

Privacy Policy

Introduction

Welcome to https://relationship-counsellor-sutherland-shire.thebestlocalpro.com (referred to as “we,” “us,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This document outlines our practices regarding the collection, handling, and disclosure of information about our users, in alignment with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our website (https://relationship-counsellor-sutherland-shire.thebestlocalpro.com), mobile applications, online services, and products offered by relationship-counsellor-sutherland-shire. Any third-party platforms, apps, or services accessible through links on our site follow their own privacy guidelines, which are not covered by this policy.

Data Collection and Processing

Interactions with Our Services:

When you use our applications, access our websites linked to this Policy, interact with our content, or engage with us through communications (including emails, calls, or texts), we may collect the following types of personal data:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data associated with transactions, including payment method details and billing addresses.
  • Financial Information: Records of financial transactions and account balances (if applicable).
  • Purchase Information: Items or services bought from us, along with purchase history.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking and analytics.
  • Location Data: Geographic coordinates and location-based services data.
  • Feedback: Your comments, reviews, and responses to surveys.
  • Social Media Information: Content you choose to share via social media platforms integrated with our services.
  • Product Information: Details about products or services you browse, view, or purchase on our site.

Data Collection Methods:

We obtain this data through direct user input (e.g., account registration), interactions with our systems (e.g., website browsing), and automated technologies (e.g., cookies and tracking pixels). Additionally, third-party service providers may share Personal Data with us for the purposes outlined in this Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site and for analytical purposes:

  • Strictly Necessary Cookies: Essential for basic site functionality and navigation.
  • Preference Cookies: Remember user preferences for improved user experience.
  • Analytics Cookies: Track website usage, gather analytics data, and improve the performance of our services.

Users can exercise control over non-essential cookies through our Cookie Manager or browser settings. Please note that disabling certain cookies may impact your user experience on our site.

Data Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request for deletion, we will ensure that your data is securely deleted or anonymized.

Security Measures

We have implemented robust security measures to safeguard your Personal Data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted Communication: All data transfers between our servers and user devices are encrypted.
  • Secure Third-Party Processing: We engage secure third-party service providers for specific functions, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit Personal Data from children under this age threshold.

Your Rights (Depending on Your Location)

Your privacy rights vary depending on your jurisdiction. Here is a general overview, but we encourage you to review specific local regulations:

  • Access and Rectification: You have the right to request access to and correction of your Personal Data.
  • Erasure and Restriction: In certain cases, you can request the deletion or restriction of your data.
  • Data Portability: You may be able to obtain a copy of your data in a portable format.
  • Objection and Non-Discrimination: You have the right to object to the processing of your data and to challenge discriminatory practices.
  • Data Protection Appeals and Complaints: You can file appeals or complaints with our privacy team or relevant regulatory bodies.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review it periodically for any updates.

Contact Information

If you have questions regarding this Privacy Policy, your data protection rights, or would like to exercise these rights, please contact us:

  • Email: contact@relationship-counsellor-sutherland-shire.thebestlocalpro.com
  • Postal Address: [Provide address]

We are dedicated to addressing your concerns and ensuring a transparent and secure experience on our platform.